Privacy Policy

We may collect information that you provide directly to us when you register, create an account, participate in tournaments, contact us, book services, or otherwise interact with PickleballKhelo.

Personal Information

• Name and contact information.
• Email address and phone number.
• Account login and profile information.
• Player or organizer information.
• Tournament registration information.
• Club, academy, or organization information.
• Payment and transaction-related information.

Automatically Collected Information

When you access our website or services, certain technical information may be collected automatically, such as your IP address, browser type, device information, operating system, pages visited, referring URLs, and general usage information.

We may use collected information to:

• Create and manage user accounts.
• Process tournament registrations and related activities.
• Provide player, organizer, club, and academy services.
• Process transactions and payments where applicable.
• Provide customer support.
• Send service-related notifications.
• Improve our website, applications, and services.
• Monitor platform performance and security.
• Detect and prevent fraud, abuse, and unauthorized activity.
• Comply with applicable legal obligations.

If you participate in a tournament or sporting event managed through PickleballKhelo, certain information may be displayed to other users or the public as part of tournament operations.

Depending on the features used by an organizer, information such as player name, category, ranking, match results, tournament participation, scores, fixtures, and other event-related information may be publicly visible.

Organizers are responsible for ensuring that information they submit to the platform is collected and used appropriately.

Where online payments are available, payments may be processed through third-party payment providers. Depending on the payment method used, payment providers may collect and process payment information according to their own privacy policies and terms.

PickleballKhelo does not intend to store complete payment card details unless explicitly stated for a particular service and handled in accordance with applicable security requirements.

We may use cookies, local storage, pixels, and similar technologies to provide and improve our services.

These technologies may be used to:

• Keep you signed in.
• Remember preferences.
• Understand how users interact with our website.
• Improve website performance.
• Maintain security and prevent abuse.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

We do not sell your personal information for monetary consideration.

We may share information with trusted service providers when necessary to operate and improve our services. These may include providers involved in hosting, analytics, communication, authentication, payments, security, and technical support.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our users, platform, rights, or property.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.

However, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored through our services.

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

The retention period may vary depending on the type of information and the purpose for which it was collected.

Depending on your location and applicable law, you may have certain rights regarding your personal information.

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request information about how your data is processed.

To exercise an applicable privacy right, please contact us using the contact information provided below.

Our services are not intended to knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

Our website or services may contain links to third-party websites, applications, payment services, or other platforms.

We are not responsible for the privacy practices, security, or content of third-party services. We recommend reviewing the privacy policies of third-party services before providing them with personal information.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically for the latest information.

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.